Q Who is the Contact Centre for, and what will I find there?
A The Centre aims principally to help children whose parents have separated. It offers a neutral place where children can enjoy contact with adults that they do not live with and there is no viable alternative place. The Centre has a sitting/play area equipped with a variety of toys and games for all ages. Refreshments are available.
Q Who runs the Centre?
A The Centre is run and staffed primarily by volunteers from local Churches and Soroptomist International of Preston and Garstang.
Q How often can we use the Centre and how much does it cost?
A This is arranged beforehand between the referrer and both parties.
Appointments are made subject to availability via the Centre Co-ordinator.
Use of the centre is free to all, but if you would like to make a donation to help the work of the Centre, please speak to one of the volunteers when you attend.
Q When are you open?
A We are open Saturdays between 2 and 4pm
Q Are there any rules?
A We are not keen on rules, however, as our Centre is often used by several families at one time and we want to provide a safe and happy place for children, we ask that you look at our Policies section. Our concern is for the children!
Q Can I take my Child out?
A Some parents use the Centre as a hand over venue and we are glad to help in this way. Children can only be taken out of the Centre if you and your former partner have agreed this in writing beforehand.
Q What if I can’t attend?
A Please try and keep our Co-ordinator informed if there is a change to your plans and let your former partner know beforehand. Please let us know if will not be using the Centre again so that the place can be made available to someone else. Look at the Contact Us page
Q Do I have to stay at the Centre while contact takes place?
A The resident parent does not have to stay when contact has been established and the child is settled.
Q Do I have to meet my ex-partner?
A No, we have a separate room at the rear of the Church which may be used by all parents wishing to stay while contact takes place. Please let us know in advance.
Q Can I bring my new partner or other relatives?
A Only persons named on the referral form may have contact at the Centre.
Q Will any reports be made about what happens at the Centre?
A All information is kept in the strictest of confidence by all involved in the Centre unless it is felt that there is a possible risk to the health or safety of the child.
The only information passed onto Solicitors is whether their clients have attended and contact has taken place. No other reports, verbal or written, are given.